Important Contacts

Government Departments

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
London
EC4Y 8JX.
Telephone: 08457 22 44 99
Email: enquiries@oft.gsi.gov.uk

Department of Trade and Industry
DTI Enquiry Unit
1 Victoria Street
London
SW1H OET
Telephone: (020) 7215 5000
Email: dti.enquiries@dti.gsi.gov.uk
Website: http://www.dti.gov.uk/

The Financial Services Authority
25 The North
Colonnade
Canary Wharf
London
E14 5HS
Telephone: (020) 7066 1000
Fax: (020) 7066 1099
Website: http://www.fsa.gov.uk

Consumer Organisations

Consumer Credit Licensing Bureau
Office of Fair Trading
Craven House
40 Uxbridge Road
Ealing
London
W5 2BS.
Telephone: (020) 7211 8608

Citizens Advice Bureau
Myddelton House
115-123 Pentonville Road
London
N1 9LZ
Website: http://www.nacab.org.uk/

Credit Reference Agencies

Experian
Talbot House
Talbot Street
Nottingham
NG1 5HF
Telephone: (0115) 941 0888
Fax: (0115) 934 4905
Website: http://www.uk.experian.com/

Equifax
Equifax Credit File Advice Centre
P.O. Box 1140
Bradford
BD1 5US
Telephone: 0870 010 0583 ( 9am to 5pm Monday to Friday)
Web: https://www.econsumer.equifax.com/consumer/uk/

Callcredit plc
One Park Lane
Leeds
West Yorkshire
LS3 1EP
Telephone: (0113) 244 1555
Fax: (0113) 234 0050
Website: http://www.callcredit.plc.uk

Professional Bodies

Banking Code Standards Board
33 St James's Square
London
SW1Y 4JS
Telephone: (020) 7661 9694
Fax: (020) 7661 9784 .
Email: helpline@bcsb.org.uk
Website: http://www.bankingcode.org.uk

Association of Independent Financial Advisers
Austin Friars House
2-6 Austin Friars
London
EC2N 2HD
Telephone: (020) 7628 1287
Fax: (020) 7628 1678
Website: http://www.aifa.net/