Frequently asked questions

> Do I need to go to court?
This is not usually the case since most claims are decided without court intervention, and most insurance companies settle claims for compensation quickly.

> Will I need to make an account of my injuries to a doctor or hospital?
Not necessarily, although it would be useful to have a written record with you when you make your claim.

> What injuries can I claim for?
Besides serious injuries, accident compensation also covers minor injuries such as bruises, cuts and whiplash injuries, provided these were not your fault.

> How long will it take to settle my claim?
This can vary, but the time frame for most straightforward claims is generally within 12 months.

> Is there a time limit for me to make my claim?
A statutory limit of 3 years from the date of the accident is provided for you to make your claim. The limit is 2 years for criminal injury claims.

> What other losses as a result of the accident are covered under compensation?
Your claim may include any loss as a result of the accident. This includes clothing, expenses, and income loss.

> How much compensation do I get for being injured?
This depends on how serious the injury is. Your legal adviser will discuss with you the likely amount you can be compensated for.

> How much usually are my legal fees?
Generally a compensation firm will work under a “no win, no fee” basis. Thus, your solicitor deducts his or her payment from your award should you win, and you will not be charged at all if your claim is unsuccessful.