Other
ways to access your account
• WAP/Mobile Internet
Thanks to mobile
Internet services such as WAP, it is possible to access
your account details while away from your computer
and make use of your bank’s usual online services,
albeit through the simplified interface of your mobile
telephone.
WAP/Mobile Banking is not
yet offered by all banks. This is because only a minority
of the market
have embraced
the service
where it has been made available. In comparison, customers
have made much more use of home computer access through
dial-up or broadband internet.
• Interactive Television
Another convenient
way of accessing your bank account information is through
Interactive TV. Service providers such as
Sky Interactive, Telewest, NTL and Blueyonder Cable
TV have
made provisions
for online banking services to their home-based subscribers.
However,
access is based on which banks have arrangements with the
Interactive TV service you are subscribed
to, limiting the potential user base that can take
advantage
of TV banking.
As such, the market’s reception to Interactive
TV banking has been relatively poor. |
